The primary responsibility of the Assistant Cabin Steward/Stewardess is to assist the Cabin Steward/Stewardess in maintaining the cleanliness of all guest suites/staterooms in an assigned section
Essential Duties and Responsibilities
Operational
Work under the direction of the Cabin Steward/Stewardess.
Assist with various cleaning tasks.
Empty wastebaskets and transport trash and waste to the garbage processing area.
Possess familiarity with the onboard garbage separation system.
Vacuum, sweep and/or scrub floors, clean showers, tubs, sinks and toilet bowls.
Help with the cleaning of walls, ceiling, outside veranda, windows, draperies and upholstery.
Assist guests with luggage during embarkation and disembarkation.
Possess knowledge of USPH Sanitation Standards, and Rules and Regulations.
Ensure that personal grooming, appearance, hygiene and uniform are in accordance with company policy.
Communicate effectively and speak clearly to guests.
Inform supervisor promptly of all relevant matters.
Training & Development
Attend all meetings, training activities or classes related to assigned position as required.
Financial
Ensure all equipment, linens and cleaning materials/ chemicals are maintained and used responsibly.
Ensure tasks are completed within assigned working hours.
Possess knowledge of the revenue aspects of the operation.
Ensure cost-effective operation of department.
Follow Breakage Prevention procedure
Minimize operating expenses without affecting product standards delivered to the guests.
Conduct inventory checks when required.
Safety Responsibilities
Possess familiarity with the vessel layout in terms of safety and security.
Have a full understanding of ship rules and regulations (SMS).
Participate in all required safety drills/training.
Ensure that all safety procedures are followed.
Is adhering to the Ship’s Safety Program.
Follow the Ship Rules & Regulations.
Maintain a safe and sanitary environment for all guests and crew members.
Follow proper procedures and instructions at all times to prevent damage of any kind to ship or company property.
Resources
Possess knowledge of operational manuals including SMS, VOM, USPH, HKOM and Training Manual as instructed by Chief HK, and Assistant HK.
Instructions/explanations provided by the Chief Housekeeper, Assistant Housekeeper and
Steward/Stewardess.
Possess knowledge of the Human Resources Manual and Shipboard Training.
Maintain a high level of crew morale within the housekeeping department, ensuring that all crew are treated in a fair and unbiased manner and the team works with a positive atmosphere.
Other Duties and Responsibilities
Assist with loading or provisions when required.
Attend any stand-by for USPH purposes.
Ensure confidentiality when handling sensitive information.
Achieve the primary objectives of the position and comply with the above-mentioned accountabilities in a timely and efficient manner in accordance with ICS policies.
Project a favorable image of the company, promote its aims and objectives, and foster and enhance public recognition and acceptance of all its areas and endeavors.
Comply with the safety and pollution prevention regulations and operating procedures at all times,
participating in all relevant meetings and training sessions.
Participate in all mandatory training without excuse.
Perform all other duties as requested by shipboard management or shore side.